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To Whom it may concern:
re: Susan and Peter Clayton-Carroll, Re/Max Crest Realty Westside
The writer recently had the occasion to use the services of Susan and Peter. I found that Susan and Peter provided a service that was a perfect example of 100%. Marketing, care and attention to detail, always available and payed constant attention to us with a sound knowledge of the market place. This is what an experienced realtor should perform but one often finds is not generally the norm.
She knows her business well and offers you a "Full Service" which continues even after you have bought or sold your home. Literally she manufactured, wholesaled, distributed, retailed and her follow up continued long after the completion of the transactions. It was spectacular example to me of how a business should behave in being accountable to its customer.
Susan has a passion for really caring for her buyer and her seller which creates a marriage and to my knowledge, perfect harmony! I am happy to recommend her services to everyone.
Early this spring, my wife and I decided to sell our home in MacKenzie Heights on the Westside of Vancouver. We know several realtors socially who work primarily on the Westside, but we chose our friends Susan and Peter Clayton-Carroll because we knew that they were the most experienced and work consistently in that area. Now some will say “don’t hire someone you can’t fire”, or “don’t do business with friends”, but we chose to work with Susan and Peter despite these types of concerns – just seemed to make sense to hire them as our Agents.
Spring 2013 happened to be not the best time to sell our home. We received about 7 separate offers, but the fact that they didn’t go forward had nothing to do with our Agents – it seemed to just make them more determined. Our house was shown repeatedly to many potential buyers before we finally accepted what we thought was a fair market price.
Susan and Peter worked tirelessly marketing and showing our home to get it sold.
In the end, I’m glad we chose Peter and Susan – nothing beats experience and hard work to get the job done!Chris and Teresa
We found Susan and Peter to be very professional, diligent and thorough, both in preparing the listing and selling our home. They were excellent in helping us acquire the new property that met our financial and lifestyle needs. They clearly know the West Side market and they cared about getting full value for our home. Peter and Susan went the extra mile in marketing our home in a very challenging market during a traditionally quiet calendar period in real estate. They worked very hard to get the job done and were constantly with us, helping us even to the end. I would highly recommend Susan and Peter to sell your home. We were very pleased with the results!
Kevin & Betty G.
The owner‐manager of RE/MAX Crest Realty Westside recommended Sue & Peter Clayton‐Carroll as being the best agents to sell my house.
We had our home on the market before with another agent. We found Sue & Peter them to be very experienced and knowledgeable in all real estate aspects. They brought us an acceptable offer within the first two weeks of listing. They also worked diligently to find us another property. We were very happy with the way they conducted business.
We know them as very professional and trustworthy people. We listed our property and shortly afterwards left on holidays. We felt comfortable to leave everything in their hands.
I would highly recommend them to anybody who is wanting to Sell or Buy your Vancouver real estate.
They say that buying a home is the most important purchase you will ever make in your life. It follows that your choice of realtor will also be a profound meaningful decision. In my case, the relationship my late husband and I developed with Susan and Peter Clayton‐Carroll almost 10 years ago is one which to this day I have always valued, and in fact have come to treasure. Over the years Susan and Peter have given us continued solid advice, loyalty and honored our tastes and choices. Susan understands the inherent value of making a home.
I will never sell this house or buy another without consulting the Clayton‐Carrolls first. It is really that simple. Honesty, loyalty, decency, determination, clarity and profound understanding of what is to make a family and make a home – a dream come true. They went to bat for us more than once. They are always there for me and they found us that perfect home which has made my dream come true. It takes a special agent to understand you and “get” you. And to translate who you are, into a piece of property that you can make into a home and/or a fabulous investment. That’s what the Clayton‐Carroll’s excel at.
When we met Susan & Peter Clayton‐Carroll we instantly liked their friendly and professional manner. They were very thorough in keeping us up to date on the new listings and searched very hard and tirelessly to find the exact property for us.
They always answer any questions quickly in a very efficient and knowledgeable manner. They made the transaction so easy and quickly stepped in to relieve our stress when the deal was going sideways. It was a pleasure doing business with them.
George and Isgo N.
A quick note to say thank‐you for making the process of acquiring West 11th Avenue in Point Grey as painless as possible. We appreciate that your experience went a long way and worked very much in our favour.
Grant & Kim V.
We have had four real estate dealings with the above agents and found them to be very personable, thrifty, hardworking, available, honest, intelligent, communicative and knowledgeable.
Janet & Gerry M.
I cannot thank you enough Susan for the attention and support you gave me since we met when purchasing the townhome.
Ms. Clayton‐Carroll has been acting as an agent for me on the sale of a family property. I felt Sue did an effective job of advertising and following up on the possibilities to the point where we had an agreement with a purchaser. Throughout the marketing period, I felt that I was effectively consulted on offers and kept informed on the progress. Ms. Clayton‐Carroll has the persistence, conscientiousness and diplomatic manor that make her an effective real estate agent and I would recommend her to anyone looking to market a property.